01
A brand-scoped job feed.
Every repair routed through your aftercare sits in one feed, with SLAs, clear statuses, and the restorer context you need to chase when it matters.
For heritage brands
Offer lifetime care without building the software.
STORI is the back-office your aftercare service has been missing. Route repair requests to your trusted restorers, track every job, keep customers informed — all under your brand, on our infrastructure.
What STORI does for a brand
The four things your aftercare team keeps asking for.
02
Invoices, whenever they're ready.
Every restorer on your panel, in one place. Restorers invoice whenever they like — a single job or several together, no fixed cycle. VAT-aware, per-job traceable, your sequence numbers.
03
Customer-facing status, warmly written.
Your customer gets a calm, considered repair status page under your brand — not a courier-tracker. Narrative first, numbers second.
04
Analytics on what your pieces need.
Which models come back. Which repairs recur. Which stones loosen. Feedback from the bench, written into your product decisions.
How a partnership works
No seat fees. No lock-in. One conversation to begin.
- Setup
- No setup fee. White-label brand portal goes live in under a fortnight from contract signing — we configure your subdomain, upload your logo and palette, and walk one of your team through it.
- Fees
- £0.80 per piece, billed monthly to the brand. The studio's repair fee is between the brand and the studio — STORI takes nothing from that.
- Revenue share
- No revenue share on the studio's repair work. STORI's only revenue from a brand partnership is the per-piece fee above and the optional brand-statement-processing fee (1.4% of statement total, capped at £40 per statement) when STORI handles consolidated billing for the partnership.
- Data
- The brand sees its own pieces only — the ones logged against its partnership, with the customer's consent. The brand never sees customer contact details unless the customer opts in. The brand can export its piece records as JSON or PDF at any time, and the data continues to belong to the brand and the customer; STORI processes it on their behalf.
Start a conversation
Tell us what your aftercare looks like today.
Every partnership starts with a call. Leave a few details, and we’ll reply with a couple of times that work.